but i looked through the whole mail packge and found no return envelop, not to mention if it's stamped or not.
since it's a hassle (indeed not really) to look for stamps and envelops in my mom's house, the renewal letter has been sitting on my desk for quite a while... and i'm starting to reconsider my real need of this policy.
afterall, Blue Cross might lose a small customer like me because of not including a return envelop in its policy renewal package.
you know, one thing about doing business is to make payment process as convenient and as fast as possible right?
they just totally missed it.